When it is time for you to leave the hospital it is the responsibility of you and/or your family to make sure transportation arrangements have been made. Transportation is not provided by the hospital and the hospital does not pay for transportation when someone leaves the hospital.
Please be sure to plan ahead and decide who will be available to take you to where you need to go when you need to leave. If you need to use a taxi, wheelchair or stretcher vehicle, staff can provide you with a list of options. We recommend you seek a quote when making arrangements.
Frequently asked transportation questions:
If I don't have someone to take me home, will I have to pay? Yes. If you have third party insurance, transportation may be covered. Transportation is not covered by provincial medical plans (OHIP).
If I have a scheduled appointment not related to my hospital care, will I be able to go? What about transportation? You will need to talk to your care team to find out if you are well enough to go to your appointment. If you are well enough, you will need to make your own travel arrangements.
What if I have no money with me? Most providers will accept cash, credit card or debit. Please plan ahead by having a credit or debit card number available when you book the transportation.
If I am being transferred to another hospital will I have to arrange and pay for my transportation? No. This transportation will be arranged by the hospital.
Can I use an ambulance to return home? No. Ambulances are used to respond to emergencies and to transfer people who are critically ill.