Visitors to STEGH

Visitors to STEGH

Note: Our Visiting Guidelines may change in response to respiratory illness.

At STEGH, we believe that it is important for patients to experience the support of family and friends. We are committed to treating each patient as an individual with unique needs. Patients and families are welcomed as essential members of the health care team. Visiting is based on the condition, care needs, and expressed wishes of each patient, and may vary from one day to the next as the patient's condition changes/improves.

Visiting Guidelines 

Inpatients:

  • Up to two (2) visitors at the bedside at a time.
  • Visiting between 12:00 noon - 8:00 p.m.
  • Children under 12 years of age are permitted to visit in consultation with the care team.

Patients who are acutely palliative, actively dying or critically ill:

  • Unlimited visitors, visiting two (2) at a time.
  • Anytime 24/7.

Obstetrical patients, pediatric patients, Special Care Nursery patients and women in labour:

  • Two (2) visitors permitted for duration of labour and/or stay.
  • Doula, birthing coach or support person for surrogate are permitted to attend birth in addition to the two (2) visitors.
  • If there are care requirements outside of these guidelines, please speak to the care team.

Outpatients and Emergency Department:

  • One (1) visitor to accompany the patient, as required.

Visitors who feel unwell should not enter the hospital (unless seeking care in the Emergency Department, or if prior approval has been granted by a leader, i.e. visiting a patient who is critically ill or palliative, or a woman in labour). Please postpone visiting loved ones until you are feeling well.

Hospital Entry 

Entry hours:

  • South Entrance: Open 7:00 a.m. to 8:00 p.m. (Weekends open 11:30 a.m. to 8:00 p.m.)
  • East Entrance: Open 7:00 a.m. to 8:00 p.m. (Weekends open 7:00 a.m. to 8:00 p.m.)
  • North Entrance: Open 6:00 a.m. to 8:00 p.m. (Closed on weekends)
  • Emergency Entrance: Open 24/7

Mask Friendly

We are a mask friendly environment and ask that everyone respect the choices of others. For those who choose to wear a mask, they are available at all entrances and in clinical areas.

To locate a patient or department, please refer to the maps posted at all hospital entrances, ask a volunteer, or contact switchboard (519-631-2030, ext. 0).

Guidelines for Visitors:

  • Please wash your hands or use the available liquid sanitizer when entering and exiting the hospital.
  • Do not visit if you are ill or have been in contact with a person with a contagious illness (e.g. respiratory illness with fever, colds, chicken pox, flu)
  • Help us maintain a Scent Free environment. Please do not bring strongly scented flowers (i.e. Easter lilies) or use heavily scented body products (e.g. perfumes, lotion) when visiting. Flowers are not allowed in the Intensive Care Unit.
  • Do not bring latex balloons. Mylar foil balloons may be purchased in the Hospital Gift Shop or at a florist.
  • The hospital is a Smoke Free Environment. Anyone wishing to smoke will be required to leave Hospital property. The property line is defined as city maintained sidewalks or beyond the tree line should there be no sidewalk. Patients requiring assistance to leave the property to smoke will require a family member to assist them.