Leaving the Hospital
A Patient & Family Information Guide
It's time to go home
We will let you know your discharge date as soon as possible. Your doctor will decide when you are ready to leave the hospital.
Planning for your return home is very important to make sure that the right services are in place when you leave the hospital. If you need extra help at home, Home & Community Care Support Services will help create a home plan with you. If it is not possible to return to your home, Home & Community Care Support Services will help you to find available options in the community such as Retirement and Long-Term Care Homes or temporary beds while waiting for Long-Term Care.
- Has your nurse reviewed your discharge information with you?
- Have you been provided with written discharge instructions and a summary of your current health status that you can read and understand? Bring this information and your drug list with you to your follow-up appointment.
- Do you understand what medications you will be taking at home and do you have your prescription?
- Do you have all your personal belongings?
- If you brought your own meds, request that it be retrieved for you.
- Do you need information about services provided at home?
- Have all your questions been answered?
- Have you paid your hospital account? You can pay in the Finance Office (Ground floor, South Building) or click here to pay online.
When it's time to leave the hospital, it's the responsibility of you or your family to make sure transportation arrangements have been made. Transportation is not provided by the hospital and the hospital does not pay for transportation when someone leaves.
Plan ahead and decide who will be available to take you where you need to go. If you need to use and pay for a taxi, wheelchair or stretcher vehicle, a member of your health care team can give you a list of available companies.
We want to hear from you
Your experience is important and it matters to us. If you’d like to tell us about your care experience, send us an email to firstname.lastname@example.org or call 519-631-2030 ext. 2184.
To help us in our journey for continuous improvement, you can complete STEGH’s Patient Experience Survey online.
To volunteer with our Patient Experience Council and provide suggestions to improve the delivery of services at STEGH, check out our Patient Partner Program.
The Patient Experience office does not book appointments, rebook appointments, generate referrals or provide medical advice.
We look forward to hearing more about your experience with us!