Welcome to Financial Services

Our Financial Services team is here to help you understand the costs associated with your care and to support you in navigating payment options with confidence.

In this section of the website, you will find important information about services that may not be covered by OHIP, including preferred accommodations, ambulance and transportation charges, and other potential out-of-pocket expenses. You can also learn more about co-payments related to Alternate Level of Care (ALC), billing considerations for uninsured or out-of-province patients, and what to expect if you are visiting from outside Canada.

We recognize that financial matters can sometimes feel complex. Our goal is to provide clear, transparent information so you can plan ahead and avoid unexpected costs. Where applicable, we also outline how private insurance may help cover certain services and what steps to take if you have questions about your coverage.

If you need additional assistance, our Financial Services team is available to answer your questions and guide you through your options.