Visitor Information

Retail Food Court for Visitors

The Food Court is located on the ground floor in the Atrium and is open for all visitors and patients.

Hours of Operation:

Monday to Friday 8:00am – 3:00pm

Coffee/Tea •  Sandwiches • Salads • Soups • Dessert • Cold Beverages

Vending Machines are available 24 hours a day, located in the Atrium and ground floor near Mammography. Soft drink machines are located in most waiting rooms

Guest trays are available for purchase from Food Services

Information Desk

Volunteers are stationed at the Ground Floor East Entrance, and in the Atrium from 9:00 am – 4:00 pm and will provide directions to various departments and patient room information. Patients may call 519-631-2030 Ext. 2181. After hours: Use the telephone across from the Information Desk, instructions are posted above.


The switchboard is available 24 hours a day. You may reach an operator by dialling 519-631-2020 and pressing “0”.

Smoke Free Property

The Hospital is a 100% smoke free environment. Anyone wishing to smoke is required to leave Hospital property. The property line is defined as city maintained sidewalks or beyond the tree line should there be no sidewalk. Patients requiring assistance to leave the property to smoke will require a family member to assist them.