Visiting Guidelines


To protect the health and safety of our patients, staff, and physicians, we have adapted our previously modified visiting hours. Changes took effect March 19.

Until further notice, we will be enforcing a NO VISITOR policy. 

Restricted access will remain in effect for critically ill and palliative patients, as well as those in the pediatric and obstetrical units. Visiting in these areas will be restricted to one (1) visitor per patient, with exceptions assessed on a one-to-one basis. All children attending the Emergency Department can have one (1) guardian present.

Thank you for your understanding and support as COVID-19 directions continue to evolve. 


STEGH has implemented active screening with controlled access for ALL patients (and accompanying visitor) and staff.

Access into the hospital is limited to TWO entrances: East and South. Note: Emergency remains open 24/7. 

Screeners are actively screening all patients and staff upon entry at all entrances.

Screeners are asking questions about:

  • Symptoms (fever, cough, difficulty breathing)
  • Travel history (outside of Canada in past 14 days)
  • Contact with a confirmed or probable COVID-19 patient
  • Contact with person with acute respiratory illness who has travelled in the past 14 days
What if someone fails the active screen?

Patients who fail the screen are provided with a mask, asked to sanitize their hands, and are instructed to go directly to the unit/department.

Staff who fail the screen are directed to Occupational Health for further consult. 

Are patients/visitors allowed to wear a personal mask (fabric or other material) at STEGH?

Asymptomatic patients or visitors wearing a personal mask upon entry to STEGH, will be:

  • Asked to remove their mask and perform hand hygiene
  • Provided with a paper bag for storage of their personal mask
  • Advised of hospital policy that asymptomatic persons who are screened negative do not require a face mask in the hospital, but physical distancing (two metres apart) remains in place. If they wish to remain masked in the hospital, a level one mask will be provided for use while in the building

Hand hygiene must be performed immediately upon removing personal mask and placing it in the paper bag. All persons are required to perform hand hygiene when exiting the hospital.