COVID-19 Provincial Lockdown and Impact on Services

COVID-19 Provincial Lockdown and Impact on Services

On April 8, 2021, the Province of Ontario enacted a stay-at-home order that will remain in effect until May 20. In response to the increasing number of cases in our community, we have made changes at STEGH to ensure that we continue to provide safe and efficient care for all patients.

Update: April 21, 2021: STEGH continues to monitor increasing COVID-19 cases and community transmission at the local, regional and provincial levels. STEGH has implemented service reductions in an effort to preserve clinical capacity to respond to an increase in COVID-19 admissions on the medical and intensive care units. Working with regional partners to respond to the rapidly evolving situation, on a daily basis STEGH continues to monitor its capacity in the surgical program, outpatient clinics (ambulatory care) and diagnostic services.

Patients scheduled to have a surgical, ambulatory or a diagnostic test/procedure should plan to attend their scheduled visit unless they receive direct notification from their surgeon's office or the hospital. Patients will be notified in advance of any changes to their appointment or service cancellations.


(Click here for a list of tests and exams performed in Diagnostic Services

(Ambulatory Care includes the Fracture Clinic, Pain Clinic, Musculoskeletal Clinic and procedural based care with our surgeons. If you have an appointment for a Pulmonary Function Test, with a Diabetes Educator or in the Chemotherapy Clinic, you will be provided with information about your visit at the time of booking.)

Prior to your appointment, you will be screened over the telephone for COVID-19 symptoms. You will also be screened upon entry to the hospital on the day of your appointment. For your safety and the safety of our staff, the outcome of the screening process may result in your appointment being rescheduled.


Due to the evolving nature of the COVID-19 pandemic and the impact on hospital capacity, your surgery MAY be impacted. If your surgery is postponed, your physician or surgeon’s office will contact you.

Prior to surgery, patients are encouraged to quarantine for 14 days. This includes limiting contact with others to avoid the potential for an unnecessary cancellation (stay home, maintain at least two metres of physical distance between yourself and others, wash your hands often, and monitor yourself for symptoms).

STEGH will contact you by phone prior to your surgery to screen for possible COVID-19 symptoms. If you fail the screening or fall into a high-risk category, you will be asked to go to our COVID-19 Assessment Centre for a COVID test. The goal is to have a negative result documented before the day of your procedure.

On the day of your procedure, you will be asked to arrive without a companion unless you are under the age of 18, have mobility challenges or require additional personal support. These details can be arranged with hospital staff during your screening phone call. These additional steps are in place to keep patients and staff safe.