COVID-19 Resumption of Services

In March, hospitals were directed by the Ontario government to cease all non-essential and elective services, including elective surgeries, outpatient procedures, and diagnostic services to ensure adequate capacity was available to respond to the COVID-19 pandemic. STEGH has started to reintroduce services in a gradual, scaled approach.

DIAGNOSTIC SERVICES 

 
We are in the process of rescheduling diagnostic services and exams that were postponed due to the pandemic. We apologize if you experience a longer than normal wait.
 
If you had an appointment that was cancelled due to the pandemic and have not yet received a new appointment, or if you have concerns while waiting for your appointment, please contact your family physician.
 
Prior to your appointment, you will be screened over the telephone for COVID-19 symptoms. You will also be screened upon entry to the hospital on the day of your appointment. For your safety and the safety of our staff, the outcome of the screening process may result in your appointment being rescheduled.
 

AMBULATORY CARE* and SURGICAL SERVICES

(*Ambulatory Care includes the Fracture Clinic, Pain Clinic, Musculoskeletal Clinic and procedural based care with our surgeons. If you have an appointment for a Pulmonary Function Test, with a Diabetes Educator or in the Chemotherapy Clinic, you will be provided with information about your visit at the time of booking.)
 
We are following the direction of the Provincial government to gradually reintroduce (in a phased approach) procedures and appointments in Ambulatory Care and Surgical Services.
 
Together with our regional partners, we have developed a plan to schedule non-urgent procedures and visits. Protecting the health and safety of our patients, staff and community is our top priority and is a critical component of this plan.
 
Your physician or surgeon’s office will contact you with a new date and instructions for your visit to STEGH. Before your appointment or surgery, you will be screened for COVID-19 symptoms. This may lead to a preoperative swab for COVID-19. Click here to learn how we test for COVID-19 in Canada.
 
Prior to surgery, patients are encouraged to limit contact with others to avoid the potential for an unnecessary cancellation (stay home, maintain at least two metres of physical distance between yourself and others, wash your hands often, and monitor yourself for symptoms). Click here for more details.  
 
Please note: We have implemented new safety precautions at STEGH and our processes have changed. Our staff will advise of these changes prior to your visit. Thank you for your patience and understanding.