How do I access a health record?

Collection, use, access and/or disclosure of personal health information is governed by Ontario law (Personal Health Information Protection Act 2004).
 
Accessing your own health record
You have a right, by law, to access your own hospital health record either by viewing or requesting a copy. Accessing your health record may occur in the following ways:
  • Requesting a copy of your own health record: You can obtain a copy of your own hospital health record by submitting a written request to the Health Records Department.
  • Viewing your health record: A person can review their own health record at the health care facility where they were treated by submitting a written request to the Health Records Department.
 
Obtaining a copy of your health record or the health record of another individual
Consent for the collection, use and/or disclosure of personal health information is obtained from the patient, regardless of age, if the patient is capable of understanding the information presented to them and the impact of consenting or declining. If the patient is not capable, consent is obtained from the Substitute Decision Maker. The Decision maker may be one of the following:
  • The individual's (patient's) guardian of the person or guardian of property
  • The individual's attorney for personal care or attorney for property
  • The individual's representative appointed by the Consent and Capacity Board
  • The individual's spouse or partner
  • A child or parent of the individual
  • A parent of the individual with only a right of access
  • A brother or sister
  • Any other relative
 
In the case of a conflict, the capable patient's decision prevails with respect to consent to collection, use and/or disclosure of their personal health information.