Payment

Hospital Rooms

  • Standard Ward: 3 or 4 beds per room (covered by OHIP)
  • Semi-private: 2 beds per room (not covered by OHIP)
  • Private: 1 bed per room (not covered by OHIP)

There will be an extra charge for private and semi-private rooms if the patient's personal insurance plan does not pay for them. We recommend all patients call their insurance company for information. On the Pre-registration Form patients may include which kind of room you would like. We will do our best to accommodate each patients preference, but it is not always possible to know in advance, what room will be available the day a patient will be admitted. To change a room type, please call Central Registry at Ext. 2131.

Transportation

Leaving Hospital
When it is time for you to leave the hospital it is the responsibility of you and/or your family to make sure transportation arrangements have already been made. Transportation is not provided by the hospital and the hospital does not pay for transportation when someone leaves the hospital.

Planning Ahead
Please be sure to plan ahead and decide who will be available to take you to where you need to go when you need to leave. If you will need to use and pay for a taxi, wheelchair or stretcher vehicle, staff can give you a list of available companies. We recommend you always seek a quote when making arrangements.

Frequently asked transportation questions:

If I don't have someone to volunteer to take me will I have to pay? Yes. If you have 3rd party insurance transportation may be covered. Transportation is not covered by provincial medical plans (OHIP).

If I have a scheduled appointment not related to my hospital care, will I be able to go? What about transportation? You will need to talk to your care team to find out if you are well enough to go to your appointment. If you are well enough then you will need to make your own travel arrangements.

What if I have no money with me? Most providers will accept cash, credit card or debit. Please plan ahead by having a credit or debit card number available when you book the transport. 

If I am being transferred to another hospital will I have to arrange and pay for my transportation? No. This transportation will be arranged by the hospital.

Can I use an ambulance to return home? No. Ambulances are used to respond to emergencies and to transfer people who are critically ill.