Care Close to Home
Four Generations of Exceptional Women's Care
STEGH has been an integral part of this community since it opened its doors in 1954. We are here for you, at every stage of your life, to provide excellent patient care close to home.
Generations of families have experienced this compassionate care – including Jean Lammimam, Betty Rewbotham, Melanie Wilcox and Emma Wilcox, who represent four generations from the same family here in Elgin County.
“Although I am relatively healthy for being 90, when I do get sick, I get really sick and usually have to be admitted,” says great grandmother, Jean. “I am so grateful for a hospital that is close. The staff is kind and they listen and I trust that they are doing everything they can do for me.”
Jean’s daughter, Betty has a unique perspective of STEGH having worked at the hospital as a nurse for a decade and having experienced care as a patient.
“As a patient and main caregiver to many friends and family, I know firsthand the importance of all staff showing compassion and connecting to you as a loved one from the first “hello”,” says Betty. “From the triage nurse to being an admitted patient, to my outpatient visits for breast screening, I have experienced that compassion, respect and professional care.”
“I can’t imagine anyone not caring about STEGH. It’s so vital to not just me and my family, but to all of us in this community,” says Betty.
Betty is passionate about “her” hospital.
“We need a community hospital and we need to be engaged, to be a voice, to praise the good work of our hospital and staff. And we need to add our voice when we see opportunities for improvement to keep making it better and to ensure it is the best community hospital for generations to come.”
Generations like her granddaughter. Emma is nine years old, the child of Melanie who is Betty’s daughter. Emma doesn’t remember much about her own personal experiences at STEGH - not surprising, since they include her birth and a brief inpatient stay as a one-year-old! But Melanie sure does.
“The nursing staff was incredible when I delivered both of my children, Emma and Jackson. The Emergency Department staff are also amazing and always there when you need them, which is something we shouldn’t take for granted.”
Melanie recalls one specific experience, however, that demonstrated STEGH’s commitment to delivering an excellent patient experience, every time.
“At 37, I had to have my first mammogram. I was very nervous and had no idea what to think or feel. From the volunteer taking my paperwork, to the person checking me in, to the technician doing the mammogram, I was made to feel comfortable and reassured. The mammogram technician was very thorough in explaining the whole procedure from beginning to end and never once did I feel rushed. She treated me with great respect and her approach was very calming.”
STEGH has been there for all four generations of women – and will continue to be there for generations to come.