Before You Leave

Your Doctor decides when you are ready to leave the hospital. Please stop at the Nursing Station to notify staff when leaving. Remember to take a good look around your room to ensure you have not forgotten anything. Use this checklist to make sure you have remembered everything.
• Has the Nurse reviewed your discharge information with you?
• Do you understand what medications you will be taking at home and do you have your prescription?
• Do you have all your personal belongings?
• Do you need information about services provided at home?
• Have you cleared up any questions you had?
• Have you paid your bills at the Patient Accounts Office?
• When you get home, if you discover that you have forgotten something at the hospital, please call us at (519) 631-2030, and ask for the unit you stayed on.

We Want To Hear From You

The St. Thomas Elgin General Hospital is committed to offering the best possible care to our patients and families. If there is a concern or question regarding the care that we are providing, please do not hesitate to contact us immediately. We want to do our best to resolve all issues in a timely manner. Please share your feedback with us by speaking with your caregiver; nurse; area manager; or director; or by logging onto our website at www.stegh.on.ca. You also have the option of calling or writing to Paul Collins, President and CEO, 519-631-2030 ext. 2192; or Cathy Fox, Communications & Public Relations Specialist, 519-631-2030 ext. 2191. All complaints and compliments will be logged into STEGH’s reporting system and follow up is made by the most appropriate person in the organization (i.e. area manager, director, or executive member). Our goal is to ensure that all compliments and complaints are dealt with in a timely and efficient manner. This process is available to any patient or family member who has a compliment or complaint about our service.