Every patient has the right to:

• Be treated with compassion, respect and courtesy
• Have their dignity recognized
• Have their individuality respected
• Be free of mental, verbal and physical abuse
• Be properly sheltered, fed, clothed, groomed, and cared for in a manner consistent with their needs
• Privacy
• Live in a safe clean environment
• Pursue social, cultural, spiritual, religious, educational and leisure interests
• Be informed of his/her medical condition and participate in making decisions regarding treatment or; in the event of a patient’s inability to do so, he/she has the right to a substitute decision maker
• Be informed of any hospital rule or policy directly affecting his/her care and of the procedures for initiating complaints
• Be fully informed about the procedures and the consequences or receiving or refusing
• Receive assistance towards independence
• Receive the highest quality of care to ensure that he/she maintains/improves their level of function
• Have medical records kept confidential
• Participate in all decisions made concerning future care plans