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 Quality and Risk


The purpose of Quality & Risk is to contribute to St. Thomas Elgin General Hospital’s vision of being the best community hospital in Ontario, promote quality patient care and work to ensure patient satisfaction, prevent or reduce any harm or potential harm to our patients, visitors, employees, volunteers, medical staff, including the physical assets and financial resources of the St. Thomas Elgin General Hospital, and to investigate and problem-solve unusual occurrences that involve unexpected outcomes which have caused injury or have potential to cause injury.

Quality & Risk is responsible for the coordination of the following within the Hospital:

  • Risk Consultation
  • Unusual Occurrences
  • Legal Matters, Subpoenas
  • Statement for police
  • Complaints
  • Insurance Coverage, Claims
  • Waivers

Hours

  • Contracts/Policy & Procedure Review
  • Safety Concerns
  • Parking and Security
  • New Services, Special Events
  • Education
  • Respiratory Protection Program

Monday to Friday, 8:00 a.m. - 4:00 p.m.

Location

Quality & Risk is located in Occupational Health & Wellness on the ground floor.

Contact

Directory, Quality, Risk & Safety
Phone: (519) 631-2030  Ext: 2527
Fax: (519) 631-4106
E-mail: quality&risk@stegh.on.ca